Privacy Policy

Last updated: 24/10/2025

1. Information We Collect

At BatchBrain, we collect various types of information to provide you with the best professional growth experience. This includes account information such as your name, email address, professional details, and profile information that helps us personalize your journey.

We gather learning data including course progress, completion rates, learning patterns, and skill development metrics to enhance your educational experience. Your network data encompassing connections, mentorship relationships, and professional interactions helps us build meaningful professional communities.

Additionally, we collect productivity data including tasks, notes, goals, and calendar information to streamline your workflow. Anonymous AI training data from your interactions with our AI Brain helps us improve mentorship and guidance, while technical data like IP address, device information, and usage statistics ensures optimal platform performance.

2. How We Use Your Information

Your information enables us to provide and continuously improve our integrated learning, networking, and productivity services. We leverage this data to deliver personalized AI-powered career guidance and facilitate optimal mentorship matching based on your professional goals and learning patterns.

The insights gathered help us enhance platform functionality and user experience, ensuring that our services evolve to meet your professional development needs. We use your contact information to communicate important platform updates, feature enhancements, and service changes that may impact your experience.

Additionally, we employ your data to maintain platform security, prevent fraudulent activities, and develop new features and services designed to support your ongoing professional growth and career advancement.

3. Data Sharing and Disclosure

We deeply respect your privacy and maintain strict protocols regarding data sharing. Information is only shared in specific, limited circumstances with your explicit consent, particularly when you choose to connect with mentors or make your professional profile visible to other community members.

We engage trusted service providers who assist in platform operations, and these partners are bound by strict confidentiality agreements that prevent any unauthorized use of your data. In rare circumstances, we may disclose information when required by law or to protect the rights, safety, and security of our platform and users.

In the event of business transfers such as mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction. We may also share aggregated, anonymized data for research purposes and platform improvement, ensuring no individual user can be identified from this data.

4. Your Rights and Choices

We believe in giving you full control over your personal information. You have the right to access, review, update, or delete your personal information at any time through your account settings or by contacting our support team.

Our comprehensive privacy settings allow you to control your visibility within the platform and manage how your information is shared with other users. You can easily opt-out of marketing communications while still receiving essential service notifications.

For your convenience, we provide tools to export your data for personal use or transfer to other services. Should you decide to leave our platform, you can deactivate your account at any time, and we will process your request in accordance with our data retention policies.

5. Data Security

We implement industry-standard security measures including end-to-end encryption, secure server infrastructure, and regular security audits to protect your data from unauthorized access, alteration, or destruction. Our security team continuously monitors for potential vulnerabilities and implements proactive measures to safeguard your information. However, it's important to understand that no method of electronic transmission or storage is 100% secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. International Data Transfers

As a global platform, your data may be processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy, including standard contractual clauses and other approved data transfer mechanisms where required by law.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and in some cases, we may provide additional notice such as adding a statement to our homepage or sending you an email notification.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out to our privacy team.

Email: privacy@batchbrain.com

We are committed to responding to your inquiries promptly and addressing any concerns you may have about your privacy and data protection.